Archive for June, 2011

Speeding Up Tenant Turnover By Hiring A Residential Property Maintenance Company

June 24th, 2011

It’s a fact of life: people move. Whether it’s commercial property maintenance or residential property maintenance, when tenants decide to move on, there are considerable tasks and expenses associated with making a unit ready for the next tenant. Some property managers struggle to organize an efficient turnover while still attending to all of the other duties that residential property maintenance requires. Outsourcing these duties to an outside company can help move the process along more quickly, meaning less financial impact.

Tenant Turnover – Step One: Inspect

A commercial maintenance company’s first step in assisting with tenant turnover would be to inspect the vacant unit. A thorough inspection will identify how deep of a cleaning will be required to bring the unit to expected standards. Damages and other potential repairs or upgrades will be recorded. An accurate record of the property condition upon vacancy should also be kept on file to ensure that excessive damages can be recuperated from the prior tenant.

Tenant Turnover – Step Two: Repair And Upgrade

Once the condition of a unit has been inspected and recorded, the next step is to make any minor or major repairs. These repairs could range from simple cosmetics, such as repainting, but could also lead into more major trade-related repairs, like electrical or plumbing. Speed of labor aside, when repairs get into the realm of requiring an expert’s hand, it is ideal to employ a residential property maintenance company. In most cases, residential property maintenance companies have certified specialists in several different trades, meaning that one phone call can address any repair or upgrade your unit might require. This saves time from calling several contractors, and money from not having inexperienced or uncertified work completed.

Tenant Turnover – Step Three: Clean

Whether repairs are needed or not, even if a tenant left the unit in decent shape, it must be cleaned thoroughly before the next occupant. It is standard to apply a fresh coat of paint, have the floors or carpets cleaned, interior and exterior windows washed, and appliances or fixtures wiped down. Each day without a tenant is a loss of income, which makes it even more important to expedite the process. Skipping this step could lead to a longer turnover time, as potential new occupants may not want to move into an unclean space.

Tenant Turnover – Estimating Costs

There are several factors involved when estimating your tenant turnover costs. A good commercial property maintenance company can help with not only figuring out your existing cost, but lowering it. To calculate a true estimate, you’ll need the rental records to determine the average length of time a unit stays occupied, as well as the quality of tenants in your units. » Read more: Speeding Up Tenant Turnover By Hiring A Residential Property Maintenance Company

How Outsourcing Residential Property Maintenance Lowers Tenant Complaints

June 19th, 2011

When you’re responsible for the facility maintenance of a residential complex or building, the tasks are endless. With ensuring so many major systems are running properly, to keeping residents happy with smaller repairs, when an emergency situation occurs, there may be no one available to take care of it. Many residential property maintenance and building repair tasks are left to the property manager, who isn’t necessarily trained in the required trades. For this reason, and to help keep costs manageable, more and more complexes are choosing to outsource their residential property maintenance.

Broad Facility Maintenance Knowledge

Companies that provide residential property maintenance typically employ specialists in a number of different trades. A property manager may not know the ins and outs of fixing plumbing, or a complex electrical problem, or how to maintain an HVAC unit. If complications arise, a simple building repair can turn into a job that multiple trades people have to work on. In a situation like this, employing one vendor versus five can save time, money and a lot of headache.

Pay Only When Services Are Needed

Another benefit to outsourcing residential property maintenance is that instead of paying someone a full time salary, year-round, you only pay for the services you need at the time that you need them. When books are tight and the bottom line matters (and in today’s economy, when doesn’t it?) every penny counts. A certified, bonded and insured professional is dispatched as quickly as possible to tend to the issue, and you can feel comfort that it will be handled efficiently and professionally. No lengthy interviews, no human resource hassles, no full time salaries.

Provide Tenants With Faster Service

Unlike having only one facility maintenance employee, outsourcing your residential property maintenance needs allows you to quickly resolve multiple issues at the same time. Issues no longer need to be prioritized, meaning that all of the residents are tended to immediately, keeping complaints down and costs low. In addition, instead of paying multiple permanent maintenance employees year round, you can request several at times where there are multiple fires to put out. This also means that when things are running smoothly, there are no payroll expenses, lowering the overall budget required for facility maintenance.

Local, Trusted Contractors

If the property you own is not local, outsourcing the residential property maintenance means that issues can be handled locally. Tenants don’t have to wait for you to arrive, as the facility maintenance crew will be dispatched from a local location. Once again, this provides a better experience for your tenant. Keeping tenants happy typically leads to units staying occupied for longer lengths of time. Lower tenant turnover rates equate to higher profits, satisfying all parties. » Read more: How Outsourcing Residential Property Maintenance Lowers Tenant Complaints