Pain Points in Managing Commercial Property

May 7th, 2011 by admin No comments »

In this current property market, the management of commercial property is becoming more significant and important than ever before. When a property is well managed, the impact of property pain on the landlord becomes less.

In most circumstances a well selected real estate agent that is experienced in the type of commercial property to be managed, is best placed to balance the trends of the local property market into the management and leasing requirements of the property.

Landlords should choose their managing agents well based on the agents experience and skill; not low management fees. A poorly chosen property manager can destroy the financial and physical performance of a property in a very short period of time.

The pain points in managing commercial property today are also the points that need to be closely monitored by both the landlord and the real estate agent:

  1. The vacancy factor within the property
  2. Well controlled building outgoings
  3. Stability of tenancy base
  4. Well balanced tenancy mix
  5. Refurbishment and renovation plans to optimise the property

In dealing with these issues, the following should be said.

The vacancy factor in a commercial property has to be minimised based on the future plans of the landlord. The only time you would want a vacancy, is when their property is due for renovation or redevelopment.

Vacancy Factors

The best way to work with potential vacancies within the property is to closely monitor the existing tenant mix and the existing leases. There is nothing wrong with renegotiating leases 12 months or two years out from the expiry or option capability. Both the tenant and the landlord will benefit in the process. A stable and well performing tenant should be encouraged to remain in occupancy at a fair and reasonable rental. You can then remove the volatility of the vacancy on the property cash flow.

Well controlled building outgoings are demanded by tenants today as part of their occupancy cost. Tenants expect the landlord to maintain sensible levels of building performance yet not exceeding the averages of building operational expenditure. High building outgoings will drive tenants away from the property.

To achieve well controlled building outgoings, it pays to have a building budget and business plan that is approved and locked in by the landlord prior to the commencement of a financial year. After the commencement of financial year, the budget is checked each month for accuracy against the actual costs being incurred.

Importantly the expenditure budget is not excessive and is appropriately timed to the seasonal pressures on building performance. Well controlled building outgoings attract tenants to your property and provide stability with existing tenants in tenancy mix and occupancy.

Property Managers Role

In this current property market, the property manager has to be very mindful of maintaining a strong and stable tenancy base. Well performing existing tenants are like gold in this market. As part of the process of working with existing tenants, the landlord should be mindful of sensible levels of rental that maintain occupancy and reduce the threat of vacancy.

Retail Property

Every property with multiple tenants will have a tenancy mix that should be carefully considered. This is absolutely critical when it comes to retail property. The placement of tenants within the tenancy mix and in proximity to each other should be carefully based on the requirements of the area, existing customer base, and functionality of the building. » Read more: Pain Points in Managing Commercial Property

What Happens After You Have Exercised Your Right To Manage

May 5th, 2011 by admin No comments »

Right to Manage (RTM) is a good opportunity for long leaseholders to obtain control of the maintenance of the public parts of their block. However, it is crucial to think about what will take place once they have successfully undertaken the process.

We won’t explain the procedure for undertaking a Right To Manage procedure at this point but we will presume that the reader is in possession of this upbringing. Rather, we will consider the elements to consider after the RTM entity has jurisdiction over the block of flats’ management.

When leaseholders have obtained consent to acquire the Right to Manage, they generally have more or less three months in which to prepare for handover ahead of the acquisition date. Meanwhile the big decision is with reference to who might in reality undertake the management. There are 3 options: – manage the property directly – however this could be a major undertaking in the event that the block is in excess of about three or four properties, or there are differing opinions of individuals – retain your current managing agent – appoint a fresh managing agent, which one might suggest ought to be a member of ARMA or retain some kind of affiliation with an expert entity

The directors as well as residents should talk about the degree of service required and the frequency of activities such as cleaning and general repair.

A Section 93 information request to the landlord will bring to light all the critical data associated with the development. This makes sure that leaseholders have at hand any important information with which to run the block of flats when the process is completed.

The newly appointed contractors should be lined up plus the block insurance would need arranging, making sure cover is continuous from the preceding cover immediately from the time of take over.

It is worth noting that the landlord is required to give up all unspent service charge money upon the Right to Manage acquisition day or as soon as practically possible thereafter.

In most instances the employment of your caretaker would be governed by the Transfer of Undertakings and Employment Regulations (TUPE) and he or she would not automatically transfer across to the RTM company or the new managing agent you appoint. It would be rare that the caretaker might not want to continue in place but there may be grievances which need to be sorted out. Their contract might stop on the acquisition date and will need to be renegotiated. It is strongly advised that those involved in RTM take good quality legal advice.

As part of this procedure it is valuable to produce a thorough action plan as well as set a list of priorities and to pre-arrange frequent meetings with the newly appointed directors for the first few months. Lessees should hold their own regular meetings with the RTM directors so they are properly briefed and they can correctly instruct the newly appointed managing agent, when one is appointed. It is a good idea for the residents with the support of their managing agent to hand out a newsletter explaining how the maintenance will now work and who are the points of contact.

Property management companies strongly recommends that you buy copies of all Counterpart Leases. The participants should also agree roles along with expectations with the new directors. » Read more: What Happens After You Have Exercised Your Right To Manage